“What is this site for?”
This site is used as a way to offer my prints and original artworks to art collectors.
“What do you sell?”
I sell original works of art, prints on paper, and other goods as well as other creations of mine.
“How can I trust buying on your site?”
I know that safety and trust are really important to you and being a frequent online shopper myself, I take it seriously. When you purchase an item on my site, I keep all of your personal details safe and they are never sold or given to third parties. Payments are securely processed by PayPal and this site will never store or know your payment details.
“What forms of payment do you accept?”
I accept payment with Visa, Mastercard & American Express through PayPal. All credit cards used for payment must have a confirmed shipping address.
Payment plans are available at checkout.
“When will my order ship and what are my shipping charges?”
On prints merchandise and apparel, Shipping is automatically calculated before submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Automatic shipping calculator from the website might vary slightly and may include the cost of packaging materials. Some items that I ship myself are often sent out in about a week, more or less. Other items are printed on demand. These on-demand items can take up to 2 weeks to be made and shipped out. Once shipped, depending on what country it is being shipped from and to, can take about 2 weeks. Orders often do not take more than a month to arrive from the initial order date. Your patience is deeply appreciated. Feel free to contact me on the contact page if you have any questions about your order.
“Which countries do you ship to?”
I am not shipping Original artworks internationally at this time.
Print on demand items will still be shipped internationally.
“How do the artworks look compared to the online image?”
Images are shown on a screen using RGB colors made with the light of the screen which often is affected by screen brightness and settings. The artworks can look different when printed with ink (CMYK colors on paper or other physical material). Colors will usually look more bright on screens. All products are subject to potential color changes when printed. Also, some artworks might be subject to slight cropping when printed in certain sizes.
Original paintings are shown in many different lightings to give you the best idea. I try my best to color match and get every detail in when photographing my artwork. I can also send more photos of the artwork, just send me an email in the contact form.
“How much will an international delivery cost me?”
This is subjective depending on where the package is sent from and its destination. Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges. Please email me once you have made you order at [email protected]
“How long does it take normally for an order to arrive?”
The delivery time depends on the distance between us, but generally, an item will take no more than a month usually. Please note that some print-on-demand items are shipped from the manufacturer in China, but most orders are shipped from the US.
*clothing sales are non returnable and non refundable. please use size guides and reference photos.
“Will my print arrive flat or rolled?”
All smaller prints I make and ship myself and will be packaged in a flat photo mailer.
Larger prints are often shipped rolled.
Print on demand prints are rolled and mailed in a carboard box.
Original paintings are free shipping in the US. for international shipping please contact me or If you have any questions regarding my Original paintings, please use the contact form.
“Do you do refunds?”
No, there are no refunds for orders. If you have any issues with your order please use the contact form and I will do my best to resolve it.
“Information Collected or Received”
TheArtofChasingFractals may collect personally identifiable information, such as your name. We may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future, but this will never be shared or sold. Information about your computer hardware and software may be automatically collected by TheArtofChasingFractals. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of theTheArtofChasingFractals website.
“Collection and use of personal information”
TheArtofChasingFractals collects and uses your personal information to operate its website(s) and deliver the services you have requested. When you place an order on the site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.TheArtofChasingFractals uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers,TheArtofChasingFractals news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.
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